Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Monday, April 22, 2019

No more Parc Omega

After today, I am not planning on going to Parc Omega any time soon.  Lousy customer service, over priced and lack of photographic opportunity.  The animals were inactive today for the very first time.  The wolves and coyotes were sleeping all day.  I've been to the Timber wolves twice since they've moved them from one en-closer to another.  There are physically no angles to photograph the timber wolves at all.  You either have glass or fencing in front of you.  You also have little kids pushing in front of you and the parents aren't any better.  

Parc Omega has increased their prices on admission as well.  The food portions are small and extremely over priced.  Five dollars for a hot dog.  Three dollars for a warm pop.  It's almost like going on vacation in Cuba.  I've been going there for almost eleven years now and I've found the last four years, the photographic opportunities have been cut by seventy five percent.  The fences are high and the animals seem not to be as healthy as they used to be.  They are not as accessible as they once were.  My Shutterstock portfolio is mainly animals/nature shots.  Some of the photos and videos are my best sellers.  I think it's time I start photographing another subject.

Monday, August 27, 2018

Dealing with DJI is a...

...pain in the ass!  They only view the log file.  They say that I hit the stick forward so the aircraft would fly forward.  Then they say the log file ends at 750m away from me.  Which it does.  That's when I lost connection with the drone.  They do not seem to understand that.  The techs seem to have their heads up their arses.  I already got another drone.  At this point I'd like an admission that the drone failed.  The only compensation I want is the battery charger for $69US.  They offered me a 30% discount which would cover the battery charger price.  Sometimes companies are really stubborn and don't want to make a customer happy.